Privacy Policy

Effective Date: [INSERT DATE] Last Updated: [INSERT DATE]

1. INTRODUCTION

Ben's Real Estate AI Bundle ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artificial intelligence tools, website, and related services (collectively, the "Services").

2. INFORMATION WE COLLECT

Personal Information:

  • Name, email address, and contact information
  • Payment and billing information
  • Account credentials and preferences
  • Professional information (real estate license, brokerage details)
  • Communication records and support interactions

Usage Data:

  • Device information (IP address, browser type, operating system)
  • Service usage patterns and feature interactions
  • Content generated through our AI tools
  • Performance metrics and error logs
  • Cookies and similar tracking technologies

Content Data:

  • Text inputs provided to our AI tools
  • Generated content and templates
  • Uploaded documents and media files
  • User-created templates and saved content

3. HOW WE USE YOUR INFORMATION

We use collected information for the following purposes:

Service Provision:

  • Delivering and maintaining our AI tools and services
  • Processing payments and managing subscriptions
  • Providing customer support and technical assistance
  • Personalizing your experience and recommendations

Business Operations:

  • Analyzing usage patterns to improve our Services
  • Developing new features and capabilities
  • Conducting research and development
  • Monitoring service performance and security

Communications:

  • Sending important service updates and notifications
  • Providing customer support responses
  • Delivering marketing communications (with your consent)
  • Sharing educational content and best practices

Legal and Compliance:

  • Complying with applicable laws and regulations
  • Protecting against fraud and unauthorized access
  • Enforcing our Terms of Service
  • Responding to legal requests and proceedings

4. INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers:

  • Third-party vendors who assist with payment processing
  • Cloud hosting and data storage providers
  • Customer support and communication platforms
  • Analytics and performance monitoring services

Legal Requirements:

  • When required by law, regulation, or legal process
  • To protect our rights, property, or safety
  • To prevent fraud or illegal activities
  • In connection with business transactions (mergers, acquisitions)

With Your Consent:

  • When you explicitly authorize information sharing
  • For purposes you have specifically approved

5. DATA SECURITY

We implement comprehensive security measures to protect your information:

Technical Safeguards:

  • Industry-standard encryption for data transmission and storage
  • Regular security assessments and vulnerability testing
  • Secure access controls and authentication systems
  • Automated backup and disaster recovery procedures

Administrative Safeguards:

  • Employee training on data protection practices
  • Limited access to personal information on a need-to-know basis
  • Regular review and updating of security policies
  • Incident response procedures for security breaches

Physical Safeguards:

  • Secure data centers with controlled access
  • Environmental controls and monitoring systems
  • Secure disposal of electronic media and documents

6. DATA RETENTION

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

  • Account information: Retained while your account is active plus 3 years after closure
  • Payment information: Retained for 7 years for tax and legal compliance
  • Usage logs: Retained for 2 years for service improvement and security
  • Generated content: Retained according to your account settings and preferences

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability:

  • Request access to your personal information
  • Receive a copy of your data in a portable format

Correction and Updates:

  • Update or correct inaccurate personal information
  • Request completion of incomplete data

Deletion and Restriction:

  • Request deletion of your personal information
  • Restrict or object to certain processing activities

Consent Management:

  • Withdraw consent for optional data processing
  • Opt-out of marketing communications

To exercise these rights, please contact us using the information provided in Section 12.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Required for basic service functionality Performance Cookies: Help us understand how you use our Services Functional Cookies: Remember your preferences and settings Marketing Cookies: Deliver relevant advertisements and content

You can control cookie settings through your browser, but disabling certain cookies may limit service functionality.

9. THIRD-PARTY SERVICES

Our Services may integrate with third-party platforms and services. This Privacy Policy does not apply to third-party services, and we encourage you to review their privacy practices independently.

Common Third-Party Integrations:

  • Payment processors (Shopify, Stripe, PayPal)
  • Email marketing platforms
  • Analytics services (Google Analytics)
  • Social media platforms
  • Cloud storage providers

10. INTERNATIONAL DATA TRANSFERS

Your information may be processed and stored in countries other than your residence. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Your explicit consent

11. CHILDREN'S PRIVACY

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

12. PRIVACY POLICY UPDATES

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing in-app notifications

13. CONTACT INFORMATION

For questions about this Privacy Policy or our data practices, please contact us at:

Privacy Officer:

  • Email: privacy@[DOMAIN]
  • Phone: [INSERT PHONE]
  • Address: [INSERT ADDRESS]

Data Protection Officer (if applicable):

  • Email: dpo@[DOMAIN]